Refund policy

We aim to provide a great experience every time. The best way to guarantee a great experience is to review our shipping guidelines and keep them in mind when placing orders.

If you have an issue that isn't covered below, please reach out to our team and we'll help work through a solution.

Thanks!

Shipping Accuracy Check your addresses carefully! Our delivery guarantee extends only to correctly addressed orders. We cannot guarantee the condition of the package if the delivery service has to reroute. We guarantee delivery only to the provided address confirmed on the order acknowledgment.

Refunds and Replacements Due to the perishable nature of our product, we do not accept returns. In the event you are dissatisfied with your purchase, you must contact us within 30 days of receiving your order. We reserve the right to limit refunds and replacements, and we can only offer one replacement per consumer.

Ordering Policy Orders can be placed  24 hours and 7 days a week via www.orgagoods.com. For security purposes, we do not accept order information via email.

Cancellation policy or change of order Any change in order including cancellations must be communicated to us before 2 pm ET the same business day. If outside of this timeline, we cannot guarantee the change or cancellation.

You can always contact us if you have any questions about any of Orgagoods products before placing your order at info@orgagoods.com.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that I can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.